419 2nd St.

Oakland, CA 94607

Sabagrocers.org

Head of Operations

 
Saba Grocers is a non-profit organization with a mission to address food access and health disparities by partnering with local corner stores in underserved areas.

Job Description: Saba is a non-profit start up in phase one seeking a Head of Operations.
Saba currently manages a 3,000 sq ft warehouse space in Jack London which is the site of our
produce storage, packing and delivery operations to corner stores in the City of Oakland, and
institutional buyers in the East Bay. This position will engage in strategic growth plans. This
role will be responsible for the day to day functioning and confidentiality of the organization.
They will develop, organize, delegate, maintain and manage operational duties and ensure all
company facilities are in optimal condition for our operations. This role involves overseeing
government grant management and administration.

Key Responsibilities
Operations

● Partner with Managers/ HR on hiring initiatives including but not limited to associate
retention programs, training, and staffing trends
● Creates and implements company wide SOPs, policies/procedures
● Accounting and audit oversight, and work with outside accounting firm
● Implement new sales/purchasing department and set produce sales strategy with ED
● Maximize current ERP system (Odoo Inc.) with use for streamlined operations
● Ensure compliance with all health and safety regulations.
● Oversee the maintenance, repair, and improvement of company facilities.
● Oversee and troubleshoot operations as needed
● Liaison in contract negotiations
● Support/Work directly with Executive Director to prepare and create budgets, capital
budgets, operational reviews, expense reports, and other related reports necessary to
manage and improve performance
● Collaborate with marketing team to develop future marketing plans for each area and
follows up on implementation to achieve the overall marketing goals for the company
● Monitor vendor performance to ensure quality services
● Additional responsibilities as needed

Team Management/Supervision

● Manage Operations and Office Team while providing support, professional coaching, and
effective feedback to increase management performance

● Ensure effective communication between operation, sales teams, marketing and office department

● Working closely with head of departments to improve efficiency

Development & Grant Management

● Oversee Fiscal Management of Federal and Government Grants
● Manage and oversee Federal grant
● Engages in fundraising strategy and directs implementation

Strategic Planning

● Stay current on the market and the competitive landscape to identify opportunities for
growth and expansion
● Engages/informs organizational strategy development

Budget

● Manages budget for each department
● Monitor expenditures and make cost-effective decisions

Qualifications

● 5-10 years of experience in business operations as Head of Operation, Sr. Operations Manager
or similar role, preferably in produce or other food related industries
● Ability to build and maintain relationships with other businesses
● Ability to manage staff and contribute to strategic hiring decisions
● Ability to maintain and manage budgets
● Non-profit and retail experience preferred
● MBA or Business Management equivalent degree preferred
● Excel and software proficiency required. Comfort with technology required (i.e ERP system)
● 3+ years experience in ERP systems
● Proactive, organized, independent, motivated and detailed oriented manager
● Ability to multitask, maintain confidentiality and manage complex projects
● Experience in successful people management and acute soft skills
● Position requires ability to drive and a valid driver’s license

Compensation and benefits

● This position currently reports to Saba’s Executive Director.
● Time: 100% FTE + benefits
● Location: Oakland, CA
● Compensation: $85,000-$100,000
● Benefits: Full healthcare, dental and vision coverage for employees. 26 days of PTO annually,
11 days company holiday, 401K match plan (4% company contribution, 1% employee
contribution required), and a generous sabbatical policy

● Hours of operations: Saba’s office is open 8-5pm; 4 days on site, and 1 day
work from home.
● Estimated Start Date: September 23rd, 2024

Click here to APPLY and fill out the basic application provided and upload your CV and Cover Letter.
Deadline for applications August 26th.

For questions regarding this position, please email hr@sabagrocers.org.

Saba Grocers Initiative is an Equal Opportunity Employer and does not discriminate against any
employee or applicant for employment because of race, color, sex, age, national origin, religion,
sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or
any other federal, state or local protected class.